What forms of payment do you accept?

We currently accept Visa, Mastercard, Discover, American Express, Paypal, and Visa. We will enable new options soon.

What can I do if my payment is declined?

Please select another payment method or wait a few minutes, we’ll save your order for you for a bit!

Can I remove a saved payment method?

Absolutely! Go to your account paying info, select “saved payment methods”, delete the one you want and add another one to continue with your order.

How can I review my order history?

Please log in to your Lu™ account to view your order history.


Back to FAQS